pc|mac's goals are to protect network resources, preserve the privacy and
security of pc|mac and our customers' networks, and maximize the utility of
and the Internet, while recognizing pc|mac's position in the Internet community
as a whole.
The provisions of this Policy are intended as guidelines and are not meant to be
Generally, conduct that violates law, regulation, or the accepted norms of
the Internet community, whether or not expressly mentioned in this Policy, is
prohibited. pc|mac reserves the right at all times to prohibit activities that
damage its commercial reputation and goodwill.
Any "denial of service" attacks, any attempt to breach authentication
or security measures, or any unauthorized attempt to gain access to any other
account, host or network is prohibited, and will result in immediate service
termination, which may be without notice.
Email and Usenet News
Using any pc|mac e-mail account, connection or server to send duplicative, unsolicited e-mail
messages (commercial or otherwise), or to collect the responses from unsolicited
e-mail, is prohibited.
We realize that our customers may have need to send
mass-mailouts for legitimate commercial purposes. Any such mailings must
strictly adhere to the antispam guidelines
incorporated here by reference. Be sure your company is in compliance with the
new federal CAN-SPAM Act which takes effect
January 1, 2004!
Similarly, using any pc|mac account or server to post advertisements or
messages that violate the charter of any newsgroup or mailing list is
pc|mac reserves the right to make the determination whether a given message
violates the newsgroup or mailing list charter. In most cases pc|mac will defer
to the judgment of the newsgroup or mailing list moderator or administrator.
Commercial messages that are appropriate under the charter of a newsgroup or
mailing list, or that are expressly solicited by the recipients, are permitted.
Conduct in connection with e-mail or Usenet news that is an obvious nuisance
(such as "mail bombing") or that would be unlawful in other contexts
(for example, threats, harassment, defamation, obscenity, or software piracy) is
pc|mac reserves the right to implement "spam filters" or other
automated methods of securing our networks and our customers against unsolicited
e-mail and unauthorized e-mail relaying. For those customers who request it, we
use the ordb,
spamhaus systems to block all
e-mail originating from known open-relay servers, and our filtering software
also blocks or tags suspected spam based on content-analysis.
pc|mac further reserves the right to report to appropriate upstream providers
and legal authorities any abuses of our network which are originated by parties
outside pc|mac and our customers.
Violation of this AUP
Advertising, transmitting, or otherwise making available
software, program, product, or service that is designed to violate this AUP,
which includes the facilitation of the means to spam,
initiation of pinging, flooding, mailbombing, denial of service attacks, and
piracy of software.
IRC (Internet Relay Chat)
Using programs that interfere with others' use, or running an IRC robot, on any
IRC server is prohibited. When logged into any IRC server, users are expected to
comply with the rules and policies established by the server's administrator.
Forgery of Identity
Falsifying addressing information or otherwise modifying headers to conceal the
sender's or recipient's identity, for the purpose of circumventing this Policy,
is prohibited. This provision is not intended to disallow the use of aliases or
anonymous remailers for any legitimate purpose.
Copyright, Privacy, and Intellectual Property
Using a pc|mac connection to commit, aid or abet any violation of copyright or
intellectual property law is prohibited.
This prohibition includes publishing a private e-mail message to third
parties, by any means, without the express prior consent of the author.
The e-mail addresses of pc|mac customers are not for sale or commercial
distribution to third parties without the express prior consent of the customer.
Claims of Copyright Infringement
The Designated Agent to Receive Notification of Claimed Infringement is:
pc|mac Copyright Agent
7863 Airway Park Drive
Mobile, AL 36608
Cooperation with Other Providers
Using pc|mac's facilities to engage in activities that violate the Terms of
Service of any other network access provider is prohibited. For example, sending
unsolicited commercial e-mail through pc|mac's facilities to the subscribers of
any Internet or online service provider that disallows unsolicited commercial
e-mail is prohibited.
Consequences of Violation
Violation of this Policy by a pc|mac customer may result in temporary suspension
or permanent termination of service, at pc|mac's sole discretion.
pc|mac does not issue service credits for any outages incurred through service
disablement resulting from Policy violations.
Violation of this Policy by third parties may result in legal action and/or
consequences from the offending party's Internet Service Providers.
pc|mac reserves the right to add, delete, or modify any provision of this Policy
at any time without notice.
Please send reports of any activity in violation of this Policy to: